How to release SARS eFiling payments from FNB

Payments via eFiling 

When making a payment to SARS, eFiling will send a payment request to your bank which will reflect the amount that needs to be paid on the relevant bank product. This forms an instruction to the bank to make the payment to SARS. Credit Push payments are considered to be irrevocable and can only be made if the account holder has the necessary funds. A Credit Push transaction can be cancelled only before it is approved.

Once you have processed your payment on SARS eFiling, you need to authorise the payment on your bank platform to be released to SARS.

Steps on how to release the payment from FNB (Desktop)

  • Login to your FNB online banking.

  • Select the ‘Payments’ tab or ‘Payments’ icon on the FNB home page.

  • Select the ‘eFiling + Smart IDs’ sub tab on the ‘Pay Recipient’ Page.

  • A list of eFiling Payment requests (which you created on the SARS site) will appear with a ‘Pay’ and ‘Delete’ button next to each request.

  • Select the ‘Pay’ button

  • A ‘Please Confirm’ page will appear citing the details of the transaction. Check if all payment details are correct.

  • Click the ‘Pay’ button or Cancel if details are incorrect (this will return you back to the list of payments) 

  • Click the ‘Finish’ button once the ‘Thank You’ page and you are done.

SARS payments and the FNB App

For FNB Enterprise, SARS eFiling payments need to be submitted and then authorised. Unfortunately, SARS eFiling payments cannot be submitted on the FNB App. They can however be authorised on the FNB app. This is not useful if one user submits and authorises, but can be helpful if one user submits and another needs to authorise.

How to submit an eFiling payment on FNB

Log into FNB on your PC. Login -> Payments -> Select "eFiling" tab - > Click "eFiling Menu" (yellow bar on left of the screen) - > Click on "Submit eFiling payment" -> Select the relevant payment and click continue.

How to authorise an eFiling payment on the FNB App (FNB Enterprise)

This only works if the payment has been submitted on the PC first. Login to the FNB App, go to Authorise -> Click "Financials" -> Click "Payments" -> You should see the eFiling payment which you can review and authorise.